Privacy Policy

Last updated: March 2026

1. Introduction

Schedvia ("we", "our", or "us") is committed to protecting the privacy of merchants and their customers. This Privacy Policy explains how we collect, use, and protect information when you use the Schedvia app or theme on Shopify.

2. Information We Collect

When you install and use Schedvia, we collect:

• Your Shopify store information (store name, domain, email address)
• Service and booking data you create within the app
• Customer booking information (name, email, phone, address) submitted through the booking widget
• Payment information processed through Stripe (we do not store card details)
• Usage data to improve the app

3. How We Use Your Information

We use the information we collect to:

• Provide and operate the Schedvia booking service
• Process bookings and payments
• Send booking confirmations and notifications
• Provide customer support
• Improve our products and services
• Comply with legal obligations

4. Data Sharing

We do not sell your data. We share data only with:

• Stripe — for payment processing
• Shopify — as required to operate within the Shopify platform
• Service providers who help us operate our infrastructure, under confidentiality agreements

5. Customer Data

Booking data entered by your customers (name, email, address) is stored securely and used solely to fulfil bookings for your store. Merchants are responsible for their own privacy policies regarding the use of customer data.

6. Data Retention

We retain booking and account data for as long as your Shopify store has Schedvia installed. When you uninstall the app, we delete your store data within 30 days.

7. Security

We use industry-standard security measures including HTTPS encryption, secure data storage, and access controls to protect your data.

8. Your Rights

You have the right to access, correct, or delete your data. To make a request, contact us through our support page.

9. Cookies

Our website uses minimal cookies for session management. We do not use tracking or advertising cookies.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify merchants of significant changes via the Shopify admin.

11. Contact

For privacy-related questions, contact us through our support page.